• Jenny Williams
• Note : 1/10
• Wednesday, January 27, 2021 at 11:22 PM

SPINCITY LAKES ENTRANCE ARE RIPP-OFF MERCHANTS!

AFTER SPENDING $93.00 THATS RIGHT NINETY THREE DOLLARS THIS MORNING, I WAS REFUSED A REFUND OF $7.00 DUE TO DRYER FAULT, THE DRYER STOPPED IT'S CYCLE IN JUST FOUR MINUTES INSTEAD OF PAID TWENTY MINUTES.

WHEN STAFF ARRIVED, I WAS SITTING DIRECTLY OUTSIDE IN MY CAR AND BEGAN TALKING TO BLONDE MID AGED STAFF MEMBER, WHO KEPT WALKING, SHE EXPLAINED I MAY HAVE PRESSED THE DRYER BUTTON TO QUICK BEFORE MY CARD WAS AUTHORISED, TO WHICH I TOLD HER, "I COME HERE ONCE A FORTNIGHT AND ASSURE YOU THIS DID NOT OCCUR" SHE CONTINUED WALKING AWAY FROM ME AND KEPT SAYING "I KNOW WHAT HAPPENED" SHE DID NOT STOP TO SORT THE SITUATION OUT.

I FINISHED MY CIGARETTE AND CAME INSIDE AND TRIED TO DISCUSS THE SITUATION WITH SAME STAFF MEMBER, WHO INSISTED ON IT BEEN MY FAULT.

I WOULD LIKE TO POINT OUT, AS THE DRYER STOPPED IT USED NO FURTHER ELECTRICITY THUS NO LOSS TO THE STORE.

I HAVE ALWAYS BEEN SATISFIED WITH THE SERVICE, CLEANLINESS OF STORE AND OTHER STAFF, THE STAFF MEMBER CONCERNED SAID SHE WAS OWNER.

SO FOR A MERE $7.00 REFUND AND I REMIND YOU, I SPENT $93.00, THIS PERSON HAS CAUSED A BITTER TASTE IN MY MOUTH.

IT IS UN-AUSTRALIAN TO NOT FIX THIS, AS SHE SAID SHE BUSINESS OWNER SHE HAD THE OPPORTUNITY TO AVOID BAD PRESS.

UNFORTUNATELY I HAVE HAD TO POST THIS AS A WARNING TO OTHERS.

I AM SADDENED BY THIS TREATMENT.